Shipping policy
Effective Date: July 2026
Thank you for shopping with Goodbye Coffee. We are committed to delivering fresh coffee quickly and reliably.
Order Processing
All orders are processed after they are placed. Our coffee is roasted after you order to ensure freshness before shipping.
Orders are typically processed within 2–4 business days. Processing times may be longer during holidays, promotional events, or periods of high order volume.
Shipping
We currently offer FREE standard shipping on all online orders within the United States. Shipping costs are already included in the product price, so no additional shipping fee is charged at checkout.
We currently ship only within the United States unless otherwise stated.
Delivery Times
Estimated delivery times begin after your order has been processed.
Typical delivery time is:
- 3–7 business days after shipment
Delivery times are estimates and are not guaranteed. Delays caused by weather, carrier issues, or other circumstances beyond our control may occur.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can follow your package's progress.
Subscription Orders
Subscription orders are shipped according to the delivery schedule selected at checkout.
Our subscription plans currently ship every two months, and each shipment contains the number of coffee boxes included in your selected plan.
Shipping Address
Please ensure your shipping address is correct before completing your purchase.
Goodbye Coffee is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided by customers.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
Please include:
- Your order number
- Your full name
- Photos of any damaged items (if applicable)
We will work with the shipping carrier to resolve the issue and determine the appropriate replacement or solution.
Delivery Issues
Once a package has been marked as delivered by the shipping carrier, Goodbye Coffee is not responsible for stolen or missing packages. If you believe your package has been stolen, please contact the carrier directly and then reach out to us for assistance.
Contact Us
If you have any questions regarding shipping or your order, please contact us through our Contact page:
We'll be happy to assist you with any questions or concerns regarding your order.